| FAQ | Close |
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ABOUT BERNAMA PLUS |
| 1. | What is BERNAMA Plus |
| | BERNAMA Plus is an additional service based on membership login for bernama.com viewers/readers to access more exclusive contents. |
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| 2. | What content is available in BERNAMA Plus |
| | BERNAMA Plus are furnish with interesting exclusive write-ups with photos and videos. Subscribers also can have access to infographic content. |
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| 3. | How many devices can I access concurrently? |
| | You may access BERNAMA Plus using only one device at one time for security purposes. |
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| 4. | How do I register as a member? |
| | You can visit Bernama.com website to register as member or you can just click here for registration. |
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| 5. | Do I need to pay for the registration? |
| | You need to pay a subscription fee of RM5 (1 week) or RM10 (1 month) to get access to BERNAMA Plus content. |
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| 6. | Will GST be charged when I subscribe to BERNAMA Plus? |
| | No. (Zero GST) |
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| 7. | How do I register if I do not have an e-mail address? |
| | You need to have a verified e-mail address in order to register as a member. |
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| 8. | What happens after I register as a member? |
| | Email activation will be sent to your registered e-mail address upon successful registration. You need to activate account using the given link. |
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| 9. | Why am I not receiving any email after successfully registering as a member? |
| | The email for your account activation might have gone into spam or junk e-mail folder. Please check your spam or junk e-mail folder.
If it is confirmed that you did not receive any confirmation e-mail, please call our Customer Service Number at +603-2696 2107, +603-2050 4470 and +603-2050 4683 or email: subscribe@bernama.com for assistance. Note: Kindly produce us with your info such as Log in ID (e-mail address) |
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| 10. | How soon will I be able to access the service? |
| | You can access the service once you have activated your account from the provided link which we will email to your registered e-mail address upon successful registration. |
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| 11. | Can I change the e-mail address used for my registration? |
| | Your email address are same with your login ID. If you need to change email address you have to register new. |
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| 12. | If I have problem regarding subscription to BERNAMA Plus? |
| | Please call our Customer Service Number at +603-2696 2107, +603-2050 4470 and +603-2050 4683 or email: subscribe@bernama.com for assistance. |
