FAQ | Close |
ABOUT BERNAMA PLUS | |
1. | What is BERNAMA Plus |
BERNAMA Plus is an additional service based on membership login for bernama.com viewers/readers to access more exclusive contents. | |
2. | What content is available in BERNAMA Plus |
BERNAMA Plus are furnish with interesting exclusive write-ups with photos and videos. Subscribers also can have access to infographic content. | |
3. | How many devices can I access concurrently? |
You may access BERNAMA Plus using only one device at one time for security purposes. | |
REGISTRATION | |
4. | How do I register as a member? |
You can visit Bernama.com website to register as member or you can just click here for registration. | |
5. | Do I need to pay for the registration? |
You need to pay a subscription fee of RM5 (1 week) or RM10 (1 month) to get access to BERNAMA Plus content. | |
6. | Will GST be charged when I subscribe to BERNAMA Plus? |
No. (Zero GST) | |
7. | How do I register if I do not have an e-mail address? |
You need to have a verified e-mail address in order to register as a member. | |
8. | What happens after I register as a member? |
Email activation will be sent to your registered e-mail address upon successful registration. You need to activate account using the given link. | |
9. | Why am I not receiving any email after successfully registering as a member? |
The email for your account activation might have gone into spam or junk e-mail folder. Please check your spam or junk e-mail folder. If it is confirmed that you did not receive any confirmation e-mail, please call our Customer Service Number at +603-2696 2107, +603-2050 4470 and +603-2050 4683 or email: subscribe@bernama.com for assistance. Note: Kindly produce us with your info such as Log in ID (e-mail address) | |
10. | How soon will I be able to access the service? |
You can access the service once you have activated your account from the provided link which we will email to your registered e-mail address upon successful registration. | |
11. | Can I change the e-mail address used for my registration? |
Your email address are same with your login ID. If you need to change email address you have to register new. | |
CUSTOMER SERVICE | |
12. | If I have problem regarding subscription to BERNAMA Plus? |
Please call our Customer Service Number at +603-2696 2107, +603-2050 4470 and +603-2050 4683 or email: subscribe@bernama.com for assistance. |